Privacy Policy: Yabie AB

 Introduction

This Privacy Policy explains how Yabie AB (“Yabie,” “we,” “our,” or “us”) collects, uses, and protects your personal data when you use our services through our point-of-sale (POS) solutions, mobile applications, and related systems.

By using our services, you agree to this Privacy Policy.

1. Data Controller

Yabie AB is the data controller for the processing of your personal data. If you have questions, you can contact us via email at support@yabie.com.

2. What Data We Collect

We collect and process personal data to provide and improve our services. This may include:

  • Identification and Contact Details: Name, email address, phone number, and postal address.
  • Transaction Details: Purchase history, payment information, and receipts.
  • Usage Data: Information about your interactions with our app or POS system, such as device details, IP addresses, and activity logs.
  • Business Data: Merchant account information, including business name, registration details, and relevant financial data.

 

3. How We Use Your Data

Your personal data is processed for the following purposes:

  • To Provide Our Services: Managing orders, processing payments, and issuing invoices.
  • Customer Support: Handling inquiries, troubleshooting, and providing assistance.
  • Legal Compliance: Fulfilling obligations under applicable laws, including bookkeeping and reporting requirements.
  • Improving Services: Analysing usage data to enhance our offerings.

 

4. Sharing Your Data

We may share your personal data with:

  • Service Providers: Payment processors and other third parties who assist in delivering our services. These providers are bound by data processing agreements to ensure your data is protected.
  • Authorities: Governmental or regulatory bodies when required by law.
  • Partners: In cases where business-related data is relevant to collaborations or integrations.

We do not sell or rent your personal data to third parties.

5. International Transfers

While we aim to process your data exclusively within Europe, some of our service providers may operate outside this region. In such cases, we ensure that your data is protected through appropriate safeguards, such as standard contractual clauses approved by the European Commission.

6. Retention of Data

Your data is retained only as long as necessary for the purposes outlined in this policy or as required by law. For example:

  • Transactional and bookkeeping data: Retained for at least seven years to comply with accounting regulations.
  • Account and usage data: We never retain your personal data longer than necessary for the intended purpose.

 

7. Your Rights

Under GDPR and/or UK GDPR, you have the following rights:

  • Access: Request information about the personal data we hold about you.
  • Correction: Rectify inaccuracies in your data.
  • Deletion: Request deletion of your data where applicable and possible.
  • Restriction: Limit how your data is processed under certain circumstances.
  • Portability: Obtain a copy of your data in a structured, electronic format.
  • Objection: Object to processing based on our legitimate interests.
  • Withdraw Consent: Revoke any consent provided for processing your data.

To exercise your rights, contact us at support@yabie.com. Please note that we may need to verify your identity before processing your request.

8. Security Measures

We take appropriate technical and organisational measures to secure your data against unauthorised access, loss, or misuse. Our systems are regularly monitored, and access is restricted to authorised personnel only.

9. Changes to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available in the app or on our website. Significant changes will be communicated to you where required.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Yabie AB
Regeringsgatan 67
111 56 Stockholm, Sweden
Email: support@yabie.com

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten).